Good deals make good friends. The same is true in communication. Communication is more than just talking. You build an efficient conversation. You make sure your message reaches out clearly and clearly to the person participating in the conversation. In a quiet way. The better your communication skills, the more goals and results you can achieve. Communication skills ensure that you can collaborate and live happily ever after. Do you know how to improve your communication skills? No? Be sure to read the tips below.
Tip 1: Listen
Communication is not just about talking. It also pays attention. We have 2 ears and one mouth to hear twice what we are talking about. In one of my previous blogs, I already mentioned the essential difference between observing and interpreting. Try to listen without prejudice, and listen carefully to what your speech partner is saying. This way you can stop your own thoughts for a moment and empathize with others. You may not admit it, but he does have one! Only when you are ready to pay attention do you understand the other and come up with a solution together. That way you avoid misunderstandings and conflicts. This is actually a win-win situation. This does not mean that you should be silent. The purpose is to include key moments that show that you have followed someone else’s mind and followed everything carefully.
Tip 2: Finish talking to someone else.
Disruption is disrespectful. Of course, in 2 conflicting situations, it is sometimes the case for two parties to speak together in contempt. Not everyone focuses on their own story and not on the other. Such a conversation produces nothing. vice versa. This ensures that relationships are thriving, that both parties are dissatisfied, and that nothing solid is resolved. That is why you should try to allow your conversation partner to finish the conversation. No matter how hard it may seem. Training makes it better. Not only has your speech partner been able to express his displeasure, you will immediately notice that he is willing to listen to your version of the story.
Tip 3: Make eye contact
Keeping eye contact is an important link in communication. It gives you confidence and it is a sign of respect for someone else. If you do not make eye contact, it may appear to someone else as you are not interested. Of course you do not have to look immediately. Your speech partner will only feel uncomfortable with it.
Tip 4: Pay attention to non-verbal communication
It communicates with your body, not just your mouth and tongue. Body language sometimes deceives you more than you think. For example, if you say, “This is not a problem,” but if you are visually panicked or you start to feel ashamed, your conversational partner will soon realize that you don’t really mean what you say. Eyebrows wrinkled faces, folded arms, avoid eye contact, … are all non-verbal communication signals. Make sure your body language is in control and that it perfectly matches what you want to say. If you want to know more about this, read our blog about business flirting again.
Tip 5: Control the speed of your pitch
A good conversation requires more than structure. Think of a performance interview. It is important to control your pitch and speech speed. Your voice determines 38% of your message. Depending on the topic of conversation, this can be a difficult job. The more pressure you have, the harder it is to not raise your voice. That is why you should try to stay calm. You are quiet, and your voice volume and volume are easy to control. A thorough preparation can help you start a difficult conversation in a calm manner. Moreover, inner peace ensures that you are more focused, so don’t forget to mention things.
Tip 6: Ask for more
Further questioning is a key link in effective communication. Unfortunately, that link is often missing. As soon as your speech partner can express his or her heart, you can start asking questions to reach the heart of the matter. Use mainly open-ended questions for this purpose. Open questions start with who, what, where, when, what, why, how, why or how much. With open-ended questions, you create more atmosphere in a conversation. Additionally, you will have more information and less stress to ask questions and continue the conversation. There is more of a “gun effect” on the other, because the more one says about himself, the more he understands.
Tip 7: Summarize
Of course, if you’ve ever received a complaint, you know that dealing with defense or difficult situations is not always easy. But of course it is important to show that I have understanding and respect for others at such moments. Conversation becomes easier as he feels respected and appreciated. For example, you can summarize things with the words, “If I understand correctly, you mean …”. This gives you some kind of summary of the conversation. You summarize in your own words exactly what you heard. Your conversational partner will definitely appreciate this.
Effective communication is not easy. This is not something you learn in school. This is because there are different types of personality. Fortunately, thanks to concrete training in communication technologies, you can develop your communication skills. In that course you learn to find your strengths and dangers and give you the tools to get started so you can get more results. The above tips will help you on your way.